Resources
Use-case guides, API documentation, and platform references to help you get the most from Flowstates.
Use Cases
Real-world messaging challenges and how Flowstates solves them.
OTP Delivery Resilience
Why authentication messaging fails — and how to fix it with multi-vendor failover and operational ownership.
OTP for Transaction & Action Verification
Use single-use OTPs to confirm payments, account changes, staff approvals and customer confirmations — with a clean audit trail.
Multi-Vendor Routing & Control
How to manage multiple messaging vendors without building an internal routing team.
Messaging Cost Optimisation
Reduce per-message spend by routing through the most cost-effective vendor for each destination.
WhatsApp Operations
Run WhatsApp at scale without needing an internal telecom operations team.
Vendor Escalation Management
Stop chasing vendors. Let us handle coordination, escalation, and resolution.
Customer Outreach for BPO Services
Messaging layer for BPOs running customer engagement campaigns on behalf of B2C clients — across SMS, WhatsApp and RCS.
Healthcare Shift Fill
Notify available clinicians of open shifts in seconds — reduce reliance on agency staffing and fill rotas faster.
SMS country guides
Sender presentation, registration, consent and route policy by market — with law, carrier policy and our operational recommendation labelled separately.
Documentation
Technical references and platform guides.
API Documentation
Full reference for the Flowstates messaging and OTP APIs.
Platform Guides
Coming soonStep-by-step guides for onboarding, vendor setup, and configuration.